Paul Catherall is committed to protecting your privacy. This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by Paul Catherall. If you have any requests concerning your personal information or any queries with regard to these practices please contact us at info@paulcatherall.com.  

How we use your information

This privacy notice informs you about what you can expect when Paul Catherall collects your personal information. It applies to all aspect of personal information we collect about you through different mediums such as:

This website
Subscription to services/publications (i.e. email newsletter)
Ordering of products or services
Complaints emails
Feedback emails
Using the ‘Contact Us’ form on the website
Social media sites

Visitors to our website

When you visit paulcatherall.com please note that we use third party services such as Google Analytics to collect demographic and analytical data details of our visitors. This is done so that we can tell what part of our website is preferred by our customers and gives us insights into how we can improve the website service offering for our customers. This information is not personally identifiable – which means it does not identify you and we do not allow Google to make any attempt to find out who you are. We take the privacy of our customers very seriously.

If we do collect any personally identifiable information with regards to our website visitors, then we will make this very clear to our customers and explain what we intend to do with it. We are strict in handling customer data and are GDPR compliant.

Use of cookies

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser.  Find out more about cookies on www.allaboutcookies.org.

This website requires cookies in order to function correctly. These cookies are used only to improve the user experience on our site.  We also use cookies to identify you when you visit this website and to keep track of your browsing patterns and build up a demographic profile. They are not stored, collected or resold for marketing purposes, they are purely to help us track how people are using our site, and to ensure it functions correctly.
Most browsers will allow you to turn off cookies.  If you want to know how to do this please look at the menu on your browser, or look at the instruction on www.allaboutcookies.org.  Please note however that turning off cookies will restrict your use of our website.

We are not responsible for third party cookies on this site, although the only ones our site uses are from trusted sources as outlined below.

The cookies used are as follows:

1. Google Analytics – Google analytics javascript runs on our site to tell us who is using our site and how. This script requires a cookie to record this data. These are third party cookies.
2. Twitter, Facebook and Pinterest widgets – present on some pages, these may create cookies if you interact with it. These are third party cookies.
3. Content Management System and associated plugins – Our website is powered by a Content Management System and as such it creates cookies to store session information in order to help it remember user interactions and states, for example if you are logged in our not. These are the only first party cookies we create, and they are required for the site to function correctly. they are not used in any way outside of their technical applications.
4. E-Commerce – Cookies may be used to store your shopping cart

If you are unhappy about cookies being stored on your computer, you should change your browser settings to prevent them. By continuing to use this site you are agreeing to the use of cookies as detailed above.

Search engine

Our website search and decision notice search are powered by WordPress. Search queries and results are logged anonymously to help us improve our website. No user-specific data is collected by either Paul Catherall or any third party.

E-newsletter

We use a third-party provider (MailChimp) to deliver occasional e-newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Mailchimp’s Privacy Policy.

If at any point you would like to opt out of receiving communications from us, or would like to change the channels (such as email or post) that we use to contact you, please contact us at info@paulcatherall.com. You can unsubscribe from Mailchimp email communications at any time simply by clicking ‘unsubscribe’ at the foot of the mail-outs.

Security and performance

Paul Catherall uses a third-party service to help maintain the security and performance of the paulcatherall.com website. To deliver this service it processes the IP addresses of visitors to the paulcatherall.com website.

Social Media 

We use some third-party services (Facebook, Instagram and Twitter) to host social media posting.

We use a standard service supplied by Facebook, Instagram and Twitter, which collect anonymous analytical data on these sites for the purpose of insightful data to paulcatherall.com.

Your rights

Under the Data Protection Act 1998, you have rights as an individual which you can exercise in relation to the information we hold about you.

Access to personal information

Paul Catherall will be accommodating when data subjects [people] request access to their personal information in writing via a Subject Access Request (SAR) under the Data Protection Act 1998, addressing it to Paul Catherall at the address below.

If we do hold information on you, we will tell you why we are holding it and let you have a copy of it in a readable format.

Disclosure of personal information

Paul Catherall will not disclose personal data without prior consent; we will not pass your data on for marketing or other purposes; we will not sell your data on to other parties.

However, when we investigate a complaint, for example, we will need to share personal information with the organisation concerned and with other relevant bodies.

We take privacy very seriously. You can request further information on:

• circumstances where we may be obliged to disclose personal data by law, or the disclosure is ‘necessary’ for purposes of national security, taxation and criminal investigation
• how we collect, use and delete personal data; and
• how we check that the information we hold is accurate and up to date.

Complaints or Queries

Paul Catherall has high standards when collecting, processing and storing personal information and is GDPR compliant. If you would like to make a complaint about the way that we have processed your personal information, then please see the ‘Contact’ page.

Links to other websites

This privacy notice does not cover links within this site linking to external websites. External websites are responsible for their own privacy statements.

Internet-based transfers

Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis.  This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation.  By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

How to contact us

If you’d like to request information about our privacy policy, you can email us or write to us at the following address:

137 Bouverie Road
London
N16 OAA

Privacy policy created on: 2nd April 2018